Giving your computer a chance to reset can fix several issues that might affect your connectivity to the game. If you’re using a wireless router to connect to the internet, try bypassing your router by connecting directly to your modem with an Ethernet cable.Rebooting your devices can help fix several common connection problems, improve slow connections, and clear out any issues stored in their memory. Wait five minutes, then re-launch the game and try again. Completely exit the game and close the client.You can also follow these troubleshooting steps if you experience issues while playing on a stable connection: If you're connected to a weak or variable internet, you may want to find a more stable connection before reconnecting to the game. Disconnects should only become a cause for concern if they prevent you from playing or if you are repeatedly disconnected whenever you try to play. In most cases, you will be able to reconnect to the game immediately. This will happen whenever your game loses connection to the game server-whether due to an internet hiccup, a weak connection, or a bug that causes the server to disconnect from the client. (Code=007)" What is an Error Code=007?Īn Error 7 indicates a general disconnect from the game server. If none of these steps help to address the issue, please contact our Technical Support team with a detailed description of the problem so they can assist you!
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If this resolves the connection issue, you will need to configure these applications to let you play Guild Wars while they are running. (Please contact the software provider if you do not know how to make these adjustments.)
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If adding an exception does not help, try uninstalling the firewall software and logging into the game again. If you have already allowed Guild Wars in the past, please double-check the exceptions on some rare occasions, firewalls will decide to block Guild Wars after it has patched. Add Gw.exe or GwSetup.exe to your firewall's exception list.Here are some steps you can take to try and address the issue: (Code=005)" What is an Error Code=005?Īn Error 5 indicates a network issue, often caused by an antivirus program, firewall, or router blocking your connection to the game servers. If this problem persists, please visit the Guild Wars support website. This may be caused by Internet routing issues or a server network failure. "Guild Wars was unable to connect to the game server due to a network error.